Make Network Security Better

DON'T SETTLE FOR STATUS QUO

[ THRIVE ]

About Working Here

We like to find solutions to hard problems. We like the cloud. We like a world where the good guys win. We're looking for creative, collaborative, passionate people interested in making enterprise network security better.

[ HEALTH BENEFITS ]

We offer competitive health benefits including medical, dental, vision and life insurance.

[ 401K MATCHING ]

We make planning for the future easier for our employees by offering a 401K with 4 percent matching.

[ TRANSPORTATION ]

Getting to work should be easy. Every ProtectWise employee is eligible for an RTD Ecopass and partial parking stipend.

[ GADGETS AND GEAR ]

We provide a wide range of the latest technology tools, an inspiring work environment and cool ProtectWise gear to ensure that our employees thrive.

[ WE'RE HIRING ]

Open Positions

SALES

Inside Sales Representative (2 positions)

DENVER, CO

We are seeking a talented and competitive Inside Sales Representative that will be responsible for following up and processing leads, driving the growth of the ProtectWise sales pipeline, and helping to ensure our success in the marketplace. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.  You must be comfortable making dozens of calls per day, working with channel partners, providing demos, qualifying prospects, and moving deals through the sales cycle.

Responsibilities

  • Source new sales opportunities through inbound lead follow-up and outbound prospecting calls and emails
  • Maintain high activity with the intent to qualify customers, provide demos, and create pipeline growth for Field Sales
  • Record and document all calls and communications in ProtectWise’s Customer Relations Management tool (Salesforce.com) to identify trends for improvement and track activity
  • Update and maintain Sales database as appropriate, including data discovery tied to initiatives
  • Outbound telephone-based prospecting activities to support sales pipeline growth
  • Research accounts, identify decision makers, develop pipeline of qualified customers for platform trials
  • Support Field Sales in managing opportunities and supporting prospects
  • Report on weekly results, both qualitative and quantitative

Required Skills and Knowledge

  • Proven inside sales experience with an emphasis on technology, SaaS, or software sales
  • Experience with use of customer relationship management databases, specifically Salesforce.com
  • Strong listening and presentation skills
  • Excellent verbal and written communications skills
  • Strong phone presence and experience dialing dozens of calls per day
  • Some experience working in software or business-to-business environment is desired but not necessary
  • MS Office knowledge including Word, Excel, and PowerPoint
  • Ability to multi-task, prioritize, and manage time effectively
Apply for position
SUPPORT

Tier III Support Engineer

DENVER, CO

The Tier III Support Engineer’s main responsibility is to provide technical support to both internal ProtectWise and external customers. They will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow technical support engineers. Tier III Engineers are also relied on as subject matter experts in their fields, proactively documenting technical solutions as well as creating and delivering training around their area of expertise.

Core Requirements:

  • Excellent verbal and written communication skills
  • Strong, proven, customer service soft skills
  • Ability to multi-task, prioritize job requirements, and meet deadlines
  • Strong personal organization skills
  • Ability to effectively communicate status updates to various audiences, including customers, sales, management, and peers.
  • Strong documentation skills
  • Friendly and approachable personality with positive attitude
  • Strong troubleshooting/systematic fault isolation skills
  • Ability to maintain poise and professionalism under pressure
  • Ability to provide technical training to groups of students
  • Self-motivated
  • Willingness to work after hours as needed for high severity issues
  • Ability to lead a conference bridge and drive to resolution during a crisis

Responsibilities:

  • Mentor and coach peers
  • Provide overall escalation management and technical solutions when issues are reported
  • Review open issues on a daily basis, update our customers on the status of their escalated cases, and assist in the reproduction of issues
  • Establishing effective lines of communication with Engineering team and management to ensure cases are flagged that require immediate attention
  • Share knowledge, provide articles to the Knowledge Base team, and communicate new product information and known issues
  • Provide technical problem resolution and fully document the resolution in the ProtectWise call tracking system
  • Participate in an on-call rotation for after-hours high severity issue assistance
  • Create and deliver instructor-led training
  • Develop and document best practice guidelines for product usage
  • Recognize, communicate, and document new remediation’s & solutions for emerging issues
  • Take the lead documenting RCA responses for critical and/or complex issues
  • Drive process improvements to help the team work more effectively and efficiently
  • Confidently and effectively present technical information to a wide range of audiences

Technical requirements:

  • In depth knowledge of Windows operating systems
  • Proficiency in use of Linux operating systems
  • Basic understanding of VMWare environments
  • Strong working and theoretical understanding of the OSI Layer model
  • Strong TCP/IP Networking skills
  • Understanding of a wide variety of protocols, including snmp, smtp, wmi, syslog, ssh, ntp, dhcp, dns, cifs, and nfs.
  • Ability to work with SQL database via CLI
  • Ability to read and understand scripts to locate where issues are occurring.
  • Experience with setting up DHCP, DNS and NTP servers
Apply for position
Sales

Sales Engineer - Northeast

NORTHEAST REGION (AMERICAS)

As a ProtectWise Sales Engineer you will run the sales cycle with your sales partner and will be the face of the company to our customers. You will have all assets of the company at your disposal to ensure customer satisfaction resulting in increased revenue. You will be expected to work closely with Product Management, Customer Success, Threat Research team (including Senior Threat Hunting Analysts and Data Scientists), Engineering, Marketing, and our executives to secure successful deal closures and meet revenue goals.

Your responsibilities will include:

  • Presenting the ProtectWise Grid and evangelizing the ProtectWise value proposition to our partners and the public
  • Creating and delivering demonstrations of the solution
  • Gathering technical requirements from the customers
  • Creating evaluation/proof of concept test plans with customers
  • Managing the evaluation process to a successful technical close leading to revenue
  • Working with your sales partner to expand revenue opportunities in your territory, upsizing and closing deals
  • Enabling the channel to be successful in growing our business by executing training programs and cultivating relationships

Ideal candidates will have prior experience selling Enterprise network threat detection and forensic security solutions including but not limited to: Network DVR, IDS/IPS, Advanced Breach Detection, Network Security Analytics, Next Gen Firewalls, Web Application Firewalls, Security Proxies and Caches, various threat intelligence feeds, and SIEM solutions. Candidates should also have practical experience working with routing, switching (including SPAN or Mirror configurations), and network taps/packet brokers that will be installed adjacent to the ProtectWise Sensors. Extensive administrative and scripting experience with various Cloud and Enterprise flavors of linux (e.g. Ubuntu, Debian, RedHat, CentOS, Amazon Linux, etc.) is required as is experience deploying systems in Private and Public cloud environments including VMWare, AWS, Azure, and Google Cloud. A deep understanding of network protocols down to the packet-level and experience decoding and following transport-layer streams in tools such as Wireshark and tcpdump is required.

Extensive domestic travel within the territory is required. Some International travel may be required as necessary but will not be frequent.

Technical Requirements

  • Deep understanding of network protocols and applications down to the packet level, including the use of packet decoding tools such as tcpdump and Wireshark
  • Practical knowledge of the full OSI stack, routing, switching, VPNs, DNS, SSL, and proxies
  • Considerable experience with systems installation, configuration, and administration of UNIX/Linux systems and virtual environments (e.g. VMWare, AWS, etc.)
  • Experience with Windows environments, including Active Directory and other authentication solutions including LDAP, SAML, and 2FA solutions
  • Experience with RESTful APIs, syslog formats, and various SIEM technologies
  • Experience selling, demonstrating, installing and troubleshooting Enterprise network security products (e.g. NGFW, Proxies, IDS/IPS, Taps and packet brokers)

Other Requirements:

  • BSCS or equivalent and 8+ years of experience as a vendor or channel partner SE
  • Self motivated – always finding ways to improve our processes and increase revenue without being asked
  • Super organizational skills
  • Strong communication (written and verbal) and very strong presentation skills, both internally and externally to all organizational levels (i.e. engineers, management, and executives)
  • Excellent problem solving skills - ability to troubleshoot complex problems and use a systematic approach to gain quick resolution, often in stressful situations
  • "Whatever it takes" attitude and drive to do everything necessary to assist in closing a deal

Preferred:

  • Prior success in a vendor startup environment
  • Experience with companies in the Enterprise network security space
  • Experience building and enabling a successful channel go-to-market
  • ICS/PCN and OT security experience
Apply for position
Sales

Sales Engineer - North Central

NORTH CENTRAL REGION (AMERICAS)

As a ProtectWise Sales Engineer you will run the sales cycle with your sales partner and will be the face of the company to our customers. You will have all assets of the company at your disposal to ensure customer satisfaction resulting in increased revenue. You will be expected to work closely with Product Management, Customer Success, Threat Research team (including Senior Threat Hunting Analysts and Data Scientists), Engineering, Marketing, and our executives to secure successful deal closures and meet revenue goals.

Your responsibilities will include:

  • Presenting the ProtectWise Grid and evangelizing the ProtectWise value proposition to our partners and the public
  • Creating and delivering demonstrations of the solution
  • Gathering technical requirements from the customers
  • Creating evaluation/proof of concept test plans with customers
  • Managing the evaluation process to a successful technical close leading to revenue
  • Working with your sales partner to expand revenue opportunities in your territory, upsizing and closing deals
  • Enabling the channel to be successful in growing our business by executing training programs and cultivating relationships

Ideal candidates will have prior experience selling Enterprise network threat detection and forensic security solutions including but not limited to: Network DVR, IDS/IPS, Advanced Breach Detection, Network Security Analytics, Next Gen Firewalls, Web Application Firewalls, Security Proxies and Caches, various threat intelligence feeds, and SIEM solutions. Candidates should also have practical experience working with routing, switching (including SPAN or Mirror configurations), and network taps/packet brokers that will be installed adjacent to the ProtectWise Sensors. Extensive administrative and scripting experience with various Cloud and Enterprise flavors of linux (e.g. Ubuntu, Debian, RedHat, CentOS, Amazon Linux, etc.) is required as is experience deploying systems in Private and Public cloud environments including VMWare, AWS, Azure, and Google Cloud. A deep understanding of network protocols down to the packet-level and experience decoding and following transport-layer streams in tools such as Wireshark and tcpdump is required.

Extensive domestic travel within the territory is required. Some International travel may be required as necessary but will not be frequent.

Technical Requirements

  • Deep understanding of network protocols and applications down to the packet level, including the use of packet decoding tools such as tcpdump and Wireshark
  • Practical knowledge of the full OSI stack, routing, switching, VPNs, DNS, SSL, and proxies
  • Considerable experience with systems installation, configuration, and administration of UNIX/Linux systems and virtual environments (e.g. VMWare, AWS, etc.)
  • Experience with Windows environments, including Active Directory and other authentication solutions including LDAP, SAML, and 2FA solutions
  • Experience with RESTful APIs, syslog formats, and various SIEM technologies
  • Experience selling, demonstrating, installing and troubleshooting Enterprise network security products (e.g. NGFW, Proxies, IDS/IPS, Taps and packet brokers)

Other Requirements:

  • BSCS or equivalent and 8+ years of experience as a vendor or channel partner SE
  • Self motivated – always finding ways to improve our processes and increase revenue without being asked
  • Super organizational skills
  • Strong communication (written and verbal) and very strong presentation skills, both internally and externally to all organizational levels (i.e. engineers, management, and executives)
  • Excellent problem solving skills - ability to troubleshoot complex problems and use a systematic approach to gain quick resolution, often in stressful situations
  • "Whatever it takes" attitude and drive to do everything necessary to assist in closing a deal

Preferred:

  • Prior success in a vendor startup environment
  • Experience with companies in the Enterprise network security space
  • Experience building and enabling a successful channel go-to-market
  • ICS/PCN and OT security experience
Apply for position
ENGINEERING

Substance Designer Artist

DENVER, CO

We have an immediate need for an artist experienced in Allegorithmic Substance Designer. You will be working with a highly collaborative and experienced team on an innovative visualization platform implemented in the Unity engine. You will work closely with the Unity team, Cinema 4D Artists and UX architects in the process. The ideal candidate will be able to show examples of past work of both non animated and animated Substances—a demo reel and game industry experience is a plus. Expected work is initially 6 months with potential for further work as needed or full-time employment based on continuing product design needs.

You will:

Create Substances that will be simultaneously used in Cinema4D (for pre-rendered videos), and in Unity (for real-time use), with the Substances looking and animating identical in both software packages. Candidate does not need to know Cinema 4D or Unity but must be willing to rapidly learn both packages at the start of the project.

Requirements / Experience:

  • Extensive experience with Allegorithmic Substance Designer
  • Ability to closely replicate art direction from C4D artists
  • Self-starter that is a great communicator while working remotely
  • Some knowledge or experience with Cinema 4D is preferred but not necessary
  • Some knowledge or experience with Unity is preferred but not necessary
Apply for position
ENGINEERING

DevOps Engineer

DENVER, CO

As a member of the DevOps team within Engineering, you will design, implement and operate mission critical systems that ensure the performance and availability of the ProtectWise platform. You will be responsible for the management of development and production environments and will contribute to productizing new software by developing installation, deployment and management scripts. You are energized and passionate about systems engineering and infrastructure as code.

You will:

  • Build the systems that deliver and support the ProtectWise Grid, ensuring the reliability and availability of the our services
  • Develop effective tooling to monitor, scale and support our cloud platform
  • Work directly with other engineers to provide requirements and feedback, particularly in the areas of improving the deployment pipeline and ensuring uptime
  • Be a thought leader within the entire engineering team
  • Work on huge, interesting problems: petabyte-scale databases, thousands of servers
  • Be awesome, humble and willing to learn

Requirements / Experience:

  • Minimum 3+ years of development experience - you are first and foremost a coder
  • Minimum 3+ years of Linux system administration experience
  • Working knowledge of configuration management tools such Chef, Puppet, Salt or Ansible
  • Experience with Cassandra, Solr, Hadoop, Scala, Node, and the JVM is a strong plus
  • BS/MS in Computer Science or related field preferred
Apply for position
PRODUCT MANAGEMENT

Senior Threat Product Manager

DENVER, CO

As the Senior Threat Product Manager for the ProtectWise Enterprise Security Platform you will be responsible for developing the platform strategy and roadmap. You will work with Engineering, SE and Operations teams to define and prioritize requirements, help set pricing and go-to-market business models, identify partnership opportunities and support key strategic deals. This is a unique opportunity to be a part of the ProtectWise product team and play a significant role in bringing new, disruptive solutions to the marketplace. The position reports to the VP, Product Management.

You will:

  • Develop the platform strategy and roadmap
  • Work with Engineering, SE and Operations teams to define and prioritize requirements
  • Help set pricing and go-to-market business models
  • Identify partnership opportunities and support key strategic deals

Requirements / Experience:

  • Strong understanding of security analyst methodologies, use-cases, workflow and toolsets
  • Deep technical acumen and experience with enterprise security products is critical
  • Solid understanding of Threat Intelligence and Security Analytics market
  • Solid understanding of Security as a Software products and solutions, associated cost models and tradeoffs, Cloud certification standards, scale-out architectural concepts, and Cloud technology stacks
  • Strong experience of delivering reporting, dashboards and service delivery metrics to drive customer adoption and retention
  • Solid understanding of enterprise security needs and environments
  • Strong analytical skills, business acumen, strategic thinking and planning
  • Strong leadership skills, experience working across distributed teams with multiple business partners
  • Strong experience working with Agile delivery methodology
  • Exceptional written and verbal communication skills; ability to communicate both technical and business related aspects
  • BA/BS in Computer Science, Math or Engineering preferred, or equivalent experience, MBA preferred
  • 5+ years product management experience in IT security or related industry in Enterprise Software or Cloud/ SaaS platforms
  • Experience within incident response, security investigations or SOC operations
  • Experience with machine learning techniques for continuous analysis and security analytics
  • Knowledge of virtualization technologies for public and private cloud deployments
  • Strong background in delivering Enterprise Software products
  • Experience managing cloud products built on AWS, Google, IBM, Oracle, Microsoft or Openstack cloud platforms
  • Ability to work collaboratively across Sales, Operations and Engineering teams to identify, define and prioritize requirements
  • Proven strategic analytical and critical thinking to develop vision, roadmap and business case for the ProtectWise Enterprise Security Platform
  • Ability to engage and communicate the ProtectWise value at all levels within an organization from executive leadership to technical decision makers
  • Ability to manage product requirements and drive timely execution of product development to specification in the agile development process
  • Ability to coordinate across other business partner functions including Marketing, Sales, Engineering and Operations to ensure successful launch of new features and platform modules
  • Ability to negotiate across organization to achieve goals
  • Candidates with drive, a positive attitude, and a desire for success will be given preference
  • Passion, energy, enthusiasm, motivation and drive to become a world class Product Manager
Apply for position
ENGINEERING

Core Platform Engineer

DENVER, CO

As a member of the platform team, you will design and implement mission critical systems that enable our groundbreaking ProtectWise Grid. You are energized and passionate about solving massively large data processing challenges.

You will:

  • Build the services and systems that ingest and process multi-gigabit network streams through the ProtectWise Grid
  • Build automated unit and functional testing around features
  • Work with Product Management on understanding and refining features
  • Be a thought leader within the entire engineering team to solve difficult problems
  • Be awesome, humble and willing to learn

Requirements / Experience:

  • Minimum 5+ years hands on production Scala development
  • 6+ years in large scale concurrent software and systems development
  • Strong working knowledge of the Akka Actor model
  • An expert with software design patterns, testing methodologies, open source projects and frameworks
  • Experience with Amazon Web Services (AWS) is a plus
  • BS/MS in Computer Science or related field
Apply for position

[ WORK AT PROTECTWISE ]

We are always looking for creative, collaborative, passionate people interested in making network security better. We like to find solutions to hard problems. We like the cloud. We like a world where the good guys win.

Contact Us